|We believe that
our first responsibility is to the individuals and organizations that
use our products and services. In meeting their needs, everything we
do must be of high quality. We must consistently strive at improving
the quality of our services and products. Customer's orders and
requests must be serviced promptly and accurately. We must provide our
customers with the technology that will always keep them ahead of
competition and should give them an opportunity to make a fair profit.
We must place the customer's interest ahead of our own and keep the
information about the customer confidential and should not take
advantage of its knowledge.
We are responsible to our employees,
the people who work with us. Everyone must be considered as an
individual. We must respect their dignity and recognize their merit.
They must have a sense of security in their jobs. Compensation must be
fair and adequate, and working conditions clean, orderly and safe. We
must provide our employees a work environment where he can learn new
skills and develop himself. We must be mindful of ways to help our
employees fulfill their family responsibilities. Employees must feel
free to make suggestions and complaints. There must be equal
opportunity for employment, development and advancement for those
We must provide competent management,
and our actions must be just and ethical. We are responsible to the
communities in which we live and work, and to the world community as
well. We must be good citizens - support good works and charities and
bear our fair share of taxes.
We must encourage civic improvements
and better health and education. We must maintain in good order the
property that we are privileged to use, protecting the environment and
We must make a sound profit and share
it with the employees. We must experiment with new ideas. Research
must be carried on, innovative programs developed and mistakes paid
for. Investment must be made in new and emerging technology, new
equipment must be purchased, new facilities provided and new products
launched. Reserves must be created to provide for adverse times.
When we operate according to these
principles, everybody involved should realize a fair return.